Accessibility Statement

About This Statement

Trigger Sp. z o.o. is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Company name: Trigger Sp. z o.o.
VAT ID: PL5213996865
Website name: Trigger Roastery – Official Website
Website URL: https://www.triggerroastery.com
Date of publication: 1 April 2024
Date of last review: 10 April 2026
Statement prepared by: Self-assessment conducted by the organisation

Compliance Status

This website is partially conformant with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.

The following conformance levels are possible:

Fully conformant – the content fully conforms to WCAG 2.1 Level AA with no exceptions.
Partially conformant – some content does not fully conform to WCAG 2.1 Level AA.
Non conformant – the content does not conform to WCAG 2.1 Level AA.

Non-Accessible Content

The content listed below is not yet fully accessible for the following reasons:

Non-compliance with WCAG 2.1

PDF documents – Some older PDF files do not have proper document structure or text alternatives. This fails WCAG 2.1 criterion 1.1.1 (Non-text Content) and 1.3.1 (Info and Relationships).
Alternative: Please contact us to request an accessible version of any document.
Video content – Some videos published before January 2023 do not have captions or audio descriptions. This fails WCAG 2.1 criteria 1.2.2 (Captions) and 1.2.5 (Audio Description).
Alternative: Transcripts are available on request.
Some images – A number of images used in older news articles lack descriptive alternative text. This fails WCAG 2.1 criterion 1.1.1 (Non-text Content).

Disproportionate Burden

We have determined that fixing certain third-party embedded maps and interactive tools would impose a disproportionate burden as defined in the applicable accessibility regulations. We are working with our suppliers to address these issues in future updates.

Content Not Within Scope

The following content is exempt from the regulations and is therefore not covered by this statement:

Third-party content that is neither funded nor developed by us, and is not under our control.
Archived content published before 23 September 2019 that has not been updated since then.

Feedback and Contact Information

We welcome feedback on the accessibility of this website. If you experience any barriers or have difficulty accessing any content, please let us know:

Shop enquiries – Email: shop@triggerroastery.com
Shop enquiries – Phone: +48 782 930 843
Office hours: Monday–Friday, 8:00 a.m. – 4:00 p.m. (CET)
Postal address: Trigger Sp. z o.o.
ul. Krakowiaków 53/9
02-255 Warsaw
Poland

We aim to respond to accessibility feedback within 5 working days.

Enforcement Procedure

If you are not satisfied with our response to your accessibility complaint, you have the right to escalate the matter to the relevant enforcement body:

In Poland: contact the Ministry of Digital Affairs – Digital Accessibility Unit (Ministerstwo Cyfryzacji), which supervises compliance with the Act of 4 April 2019 on Digital Accessibility of Websites and Mobile Applications of Public Entities.
In the European Union: contact the national enforcement body designated under Directive (EU) 2019/882 in your country.

Technical Information

Trigger Sp. z o.o. is committed to making its website accessible in accordance with the Act of 4 April 2019 on Digital Accessibility of Websites and Mobile Applications of Public Entities (Poland) and Directive (EU) 2019/882.

Technologies Used

This website relies on the following technologies for conformance:

HTML5
CSS
JavaScript
WAI-ARIA

Assessment Approach

Trigger Sp. z o.o. assessed the accessibility of this website by the following methods:

Self-evaluation using automated tools (axe, WAVE)
Manual keyboard navigation testing
Testing with screen readers (NVDA, VoiceOver)

Physical Accessibility

Our office is located at ul. Krakowiaków 53/9, 02-255 Warsaw, Poland. Office hours are Monday–Friday, 8:00 a.m. – 4:00 p.m.

If you require an in-person visit and have specific accessibility needs, please contact us in advance at +48 782 930 843 or shop@triggerroastery.com so we can make the necessary arrangements.

This accessibility statement was last reviewed on 15 April 2025.